Welcome to the Tuthilltown Sprits store!

 

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Customer Service

Shipping & Delivery
All shipments are sent via UPS Ground. If you would like to request a different method, please contact us during business hours at 845-633-8734.
Privacy & Security
We respect and are committed to protecting your privacy.  We may collect personally identifiable information when you visit our site. We also automatically recieve and record information on our server logs from your browser including your IP address, cookie information, and pages you visited. We do not share any personally identifiable information with any third parties.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure internet transactions. It encrypts all of your personal information during the checkout process including credit card information so that it cannot be intercepted on the internet. Our e-Commerce provider is DSS compliant and does not store credit card information after processing.
Returns & Replacements
Our returns and refunds policy applies to apparel offered on our website. If your apparel does not fit but has not been worn, you may request an exchange or return the product for a refund, minus shipping costs. All returns must be pre-approved, and customer must send return via trackable, insured carrier. We do not accept returns or exchanges on glassware, food products, or barrels.

Ordering
Orders can be made via phone, in person, or on this website. Products with alcohol must be purchased in person and are subject to age verification at the time of sale.
Payments
You can shop at our store with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks.
The company adheres to strict industry standards for payment processing, including:
    •    128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
    •    Industry leading encryption hardware and software methods and security protocols to protect customer information.
    •    Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
We are registered with the Authorize.Net Verified Merchant Seal program.
Payment Processing
Updating Account Information
You must log into your account using the login link provided at the top of each page to change your personal account information. Information is only stored if you sign up for an account during the checkout process.